When writing about the troubles Apple had last week during their v2.0 launch, I reminded about some of the load challenges we had with the MCAT system under heavy volume, and, of all things, software patents. should point out that the The following is a brief post that I wrote last semester after giving a presentation on the Amazon One Click patent case in a class on Internet policy. It never quite made it up, so I am sharing it now.

(I should point out that the load issues I talk about here were resolved with a rather popular queuing system that we build for the MCAT registration system that managed load throughout the system. I loved that project, and a great lessons learned about performance services oriented architecture! Okay, enough geek talk – carry on…)

I got to work at 6:30 am the day after a class presentation on the Amazon “One Click” legal issue, and walked into what we loving call “the war room.” It is exactly what you would expect. Computers are everywhere, monitors, projectors, and a conference phone I am determined to paint red. This, however, was not a military operation, although pretending sometimes helps us do a better job. This was a launch day for the MCAT software. We were opening over 50,000 testing seats, and war or not, pre-med students fighting for their future always results in blood. (more…)

Last night was crazy. I expected a somewhat benign experience that would reward my annoyance with lines with a new shiny toy that, immediately upon opening, would never again live up to my expectations.¹ What I didn’t expect was the bizarre roller-coaster of emotions, and dare I say dramatic conclusion that would lend itself to a blog narrative such as this.

(If you prefer a visual narrative, check Flickr, or for a narrative limited to short 140 character updates, Twitter.)

(more…)

Footnotes:

1. There is actually an amazing philosopher who talks about this. I would highly recommend anyone who is disillusioned with consumerism’s promise read Guy Debord’s “Society of the Spectacle“. I can’t recommend it enough!↩

Like many iPhone owners, I have looked forward to today with a lot of anticipation. I resisted the hype for a bit. I soon realized, however, that if I was rationalizing the purchase of a new iPhone under the thinly veiled guise of “one who studies technology and culture”, then who was I to deny myself of the full first day release experience?

I decided to go half way. I do, after all, have a job. I figured I would go after work, around dinner, and catch some of the spectacle (product and person based). In the meantime I would be satiating my techno-lust by updating my current phone to the new software and getting a feel for what my new and improved life will be like. Cut to me at work with a non-operational phone, sitting with a coworker, frantically trying to access the iTunes music store in order to reconnect to the digital world.

Earlier in the morning iTunes had offered to update my phone to v2.0, but I was running to a meeting and delayed the install. Post meeting I found my phone unwilling to admit that the today was the biggest launch in mobile history, adamently proclaiming that 1.1.4 was the most current version. Apparently my computer doesn’t read the same blogs I do. Nor does it understand my need for Monkey Ball. What to do? Restore the iPhone! (I promise, this seemed like a good idea. Forums are full of cases where older firmware updates wouldn’t take until users restored their phones from a backup.)

Well, apparently I wasn’t reading the right blogs. Crave reported (at about the time I restored) that the Apple has been overwhelmed, servers are down, customer service is swamped, and my scenario is far from unique. Then I ran across a post from my friend Chris who works for AT&T entitled “iUh Oh” (he explained things from his perspective here). The short of it is that I have no way to restore my phone while Apple servers are unavailable.

I am sure there is a LaTourian joke in here somewhere. One thing is clear. For the time being I own a brick that only asks me if I am experiencing an emergency (sure, I guess) while like a trained pigeon I repeatedly check to see if Apple servers have been restored. The bizarre saving grace? I know that this problem will go away as soon as I give this company a whole lot of money for my new phone.

UPDATE @ 3:53 PM EDT: I was able to connect to the Apple servers to restore my iPhone. No v2.0 software available yet, so for now my phone is going through the slow process of syncing everything back onto the device.

Additionally, Crave reported that “A reader added the text of a note he received from Apple in the comments. Apple blames the problem on ‘network congestion on the iTunes server,’ but says you should be able to update or restore the firmware once the traffic dies down.”

I have my own experience with super high volume traffic days (not here, of course… and I suppose it is silly to compare my professional work to Apple, but the point is…) and sometimes all you can do is just wait for the traffic to die down.

After a week in my new favorite city Chicago (move over Bangkok; check out pictures here and here, and videos here), I am playing that catch up game. My inbox is overflowing and the unread count on my Google Reader is making me question the darker side of RSS. One thing that didn’t change? Twitter. It is still down.

After endlessly defending Twitter to friends, and even giving Twitter kudos during their iPhone 2.0 related downtime, I am beginning to wonder if we shouldn’t be looking at other options.

The reason? No Instant Messenger tweeting. Even more frustrating than the intermittent inability to see who has replied to your tweets (the whole point, no?), the inability for me to submit tweets via IM is killing me. To top things off, my Facebook status/Twitter syncer of choice accesses the service via IM. I have no Facebook status!

I started tweeting via IM as to not add one more web2.0 obligation, but now the overhead of sharing trivial thought is less than trivial. Where does that leave me? Well, relentlessly checking the Twitter Status blog, which unfortunately seems to be as limited as Twitter’s 140 character tweets. It is a fate worse than… well, getting work done.

There is an interesting upside to the twitter-verse having some unexpected time on its hands. No, I am not talking about the temporary demise of Twitter-log Blog entries and repetitive stress thumb injuries. I am talking about a return to fan art! Right in the middle of an “I hate Twitter” fit, I ran across this:

Yes, this is a 3D creation of the twitter image I posted about a couple weeks ago. Apparertly the image was originally created by the Australian illustrator Yiying Lu. I had been pondering the meaning of the image, but Lu’s title of ‘Lifting up a Dreamer’ seems to suggest that Twitter is the whale, and that we are the tweeter struggling to lift it to greater heights. What do they dream about? An IPO? More servers? A t-shirt deal? Who knows, but it seems that even when it is down, people just can’t bring themselves to hate on Twitter.

The self is gone. What was once wrapped up in the confines of our skin has been scattered across a communication network that is so broad, and so tangled, that we don’t have any hope of getting it back. Our identities are not only continually mediated through the diverse technologies by which we communicate, but it seems quite plausible that they are no longer our own.

Thousands of databases across the world hold small pieces of our psyche. Separate, this data claim to represent some domain specific aspect of the self (a credit report here, an online profile there). Together, they create an endless and invisible representation of the self that Mark Poster aptly calls “the digital unconscious.” In an era comprised of social networking sites and online living, this can be unsettling. If our most essential pieces are in those databases, then we have inevitably relinquished control over our self-definition.

The policy debate over the Clipper Chip in the 1990s foreshadowed this modern dilemma of the self. (more…)

June 17th will be a great day for internet culture, and no, I am not talking about Firefox 3 (although, go pledge, vote, download, rejoice, etc, and do it today — we are trying to set a world record here!).

No, instead I am talking about animals of a less fiery nature: The 2008 World’s Ugliest Dog Competition.

When doing my research on LOLCats (see gnovis for the result), the topic of the “anti-LOLcat” came up often. These are images that mock the nature of LOLcats, and they are quite funny:

That said, can they compare with this?

Many people asked me why LOLDogs aren’t as popular as LOLCats, and I have never had a good answer. This competition, however, sheds a little light. As Steve said, maybe dogs just need their own thing, and that we should start a new trend: the PIMMDog (aka, Puking in My Mouth Dog). This said right after “How are they alive?”

I think my vote is leaning towards “Elwood.” He/She/It(?) is last year’s winner, but I think this might be a case of an oldie being a goody… or something like that.

Today is the last day to vote, so while you are waiting for your 4th copy of Firefox to download, take a walk over and give these puppies some love. Just don’t get too close.

What makes an academic blog “academic”?

Tonight’s thoughts are brought to you via a post by Ashley over at gnovis on the topic of information overload and blogging. We can all relate to Ashley’s thoughts. You fire up your blog, you throw your thoughts out into the interwebs, and before you know it you are part of a “revolutionary cultural movement” that seems sometimes to be moving, well, nowhere. You are latest victim of that increasingly popular topic: information overload (See Robot Foot and the recent NYT article).

Ashley confessed that the internet had become “something that has stopped [her] own creativity.” But where Ashley has started a new blog project as an answer to information overload, Brad, gnovis’ editor, posted a comment stating that he felt like the standards we set for posts have turned blogging into something of a chore. I can certainly relate to that. A little blog deamon sits on my shoulder all of the time, reminding me that “someone else has probably covered it.” That is probably true in the world of tech, and certainly in politics. Put the two together… and, well, pack your bags and go home. (Today I wanted to write about the DC Twitter feud, only to find that the Huffington Post had already got it, and, err, that it was 2 months old).

But what about academia? Ashley’s post, and Brad’s comment stirred some thoughts that have been lurking in an unpublished format, somewhere in my brain for several months now. Simply asked, what makes a blog “academic”? Compared to the rest of the blog-o-sphere, is academia a different beast? Does it exist outside of the information stream that can overload us? After all, it isn’t as driven by the news.

And so, Ashley, Brad (anyone!) I have a question: How high is the “bar” for an “academic blog”? (more…)

This is something that I haven’t seen before. Apparently YouTube videos now support links and annotations. It makes them almost like a super low-fi version of Flash. I would encourage you the examples below right here, but the annotations don’t appear in the external version of the YouTube player yet, so be sure to click on the videos below to watch them at YouTube.

The most popular ones in the YouTube-o-sphere appears to be a series of magic tricks produced by werneroi. In terms of margic they are only so-so, but the way in which YouTube is letting you now “annotate” videos and provide inline links is interesting.

wereroi was even kind enough to post a video giving people step-by-step instructions on how to use these annotations.

Perhaps more magical is the “community effect.” It didn’t take long before someone posted a video explaining how this card trick works:

Now if only people would do the same for David Blaine. The closest thing I’ve got is this (but not too safe for work on the language side):

“What if I get pulled over?”

I always like it when new media hits old media — craigslist style! For you Missed Connection enthusiasts, today Ellen featured a couple for whom the impossible happened: the missed connection worked. Read more about it here.

(via the craigslist blog)

So everyone who is anyone is over at MacRumors following the minute-by-minute live blogging of the WWDC Keynote. Jobs just announced the 3G iPhone with the .2G price. I was running over to Twitter to give my stream-of-consciousness an outlet (something like “For $200, how can I not afford an iPhone?”), only to find the following:

UPDATE: Those Twitter peeps are quick ones. It seems that they found the image above as unsettling as I did. Whether preprogrammed, or inserted on the fly, there is something twitter-iffically cute about their new image:

Adorable, yes. But I am left wondering if I am the whale or the birds. Or perhaps the birds are my tweets and the whale is my unconscious? (Let’s be honest, there is something narcissistic about tweeting.)

Or perhaps it is a representation of the millions of tweeters burying the behemoth of iPhone 2.0 rumors. Either way, those are strong birds!